DigitPay Gift Card
We’re Here to Help
At DigitPay Gift Card, we value our customers and are committed to providing timely assistance for questions, orders, payments, Gift Cards, Vouchers, Prepaid Cards and other services available through our platform.
Whether you need help with an order, digital delivery, payment status, refund, cancellation, transaction issue or any other enquiry, our support team is available to assist you through the official channels below.
DigitPaySOLUTIONS LLP
G-4 PCF, Plazaminth House,
Varanasi, Varanasi Cantt,
Varanasi, Uttar Pradesh – 221002, India
General Support & Enquiries
info@digittpay.inOur support team can assist with the following matters:
When contacting our support team regarding a transaction or order, please provide the following information wherever available:
If you believe that your account, payment instrument, Gift Card, Voucher or Prepaid Card has been compromised or used without authorization, please contact us promptly through our official support channel.
Email: info@digittpay.in
Please mention “URGENT – FRAUD / UNAUTHORIZED TRANSACTION” in the subject line and provide the relevant transaction details.
Where applicable, customers may also need to contact the relevant bank, card issuer, payment provider, card network or other authorised service provider through its official channel.
Legal & Business Details
| Particular | Details |
|---|---|
| Brand | DigitPay Gift Card |
| Operated By | DigitPaySOLUTIONS LLP |
| LLPIN | ACY-7712 |
| Registered Office | G-4 PCF, Plazaminth House, Varanasi, Varanasi Cantt, Varanasi, Uttar Pradesh – 221002, India |
| info@digittpay.in | |
| Website | www.DigitPay.in |
| Grievance Officer | Â |
| Grievance Email | Â |
| Contact Number | Â |
For security and privacy reasons, customers should use only the official DigitPay Gift Card / DigitPaycontact channels when requesting support. Customers should retain their order confirmation, invoice/receipt and payment reference until their issue has been resolved.
For issuer-controlled matters relating to a particular Prepaid Card or other regulated product, customers may also be required to contact the relevant authorised issuer using the official contact details provided with the product.